The safety of all participants and workers is our top priority.

At RMCare, we have an obligation to respond to pandemics in a timely and effective manner. As work within the disability sector often requires close contact between workers and participants, putting in place social distancing and social isolation measures may also impact our ability to provide services. Therefore, we ensure that our response to a pandemic is:

• pre-planned
• risk-managed
• flexible, and
• person-centred.

As a support provider, we will continuously review and utilise the COVID-19 resources provided by the NDIS as well as the NDIS provider alerts to ensure we meet all required health and safety standards.

Our commitment:

• We will manage risks for all our participants and take into account each participant’s wishes, goals and situation.
• We will work to streamline the management of these risks by completing our organisational risks register and a pandemic management plan. 
• We recognise the importance of maintaining a high level of hygiene and continue this when social distancing and/or isolation is required.
• We will make all reasonable attempts to fast-track incident and complaint reports that arise as a result of a pandemic as reports of this nature are likely to be urgent and time-sensitive.

COVID-19 RESOURCES & INFORMATION

The following resources provide useful additional information for participants on the NDIS and COVID-19.

Still have questions or feedback? Please call our friendly Care Advisor on 0480 293 791 during business hours.

NSW GOVERNMENT COVID-19 INFORMATION

The following resources provide useful information on managing COVID-19 in the workplace in NSW.